Customer Service

SIMPLY THE BEST CUSTOMER SERVICE SHOPPING EXPERIENCE LITTLE ONLINE STORE FOR YOU AND YOUR FURRY FAMILY

Our commitment to our customers

Being a pet parent is one of the best things in life. And we understand because we’re pet parents too. In fact, NaturesBowl was founded by people with a serious passion for our companion animals. We wanted to make the process of finding good stuff for your furry friends easy to find–and deliver it straight to your doorstep.

Agents of Awesomeness

Our knowledgeable and friendly customer team (we can’t stop smiling!) is available to help every step of the way. That means a real person is here to help!!!.

Seriously Fast Shipping

Whoa–that was fast! Place your order and we get it processed right away . We figure there’s no time to waste when your furry family needs their  goodies

What our offerings are for you

Shipping all over New Zealand

We ship all over New Zealand and deliver to you only the highest quality products–and fast. And our amazing gals and guys in customer service are here to help. Bottom line is, we’re here to make pet happiness happen.

Free shipping

Whoa–that was fast! Place your order and we get it processed super quickly. We figure there’s no time to waste when your furry family needs their food, treats and goodies!

We ensure your payments are super secure

We have taken extra steps to ensure that your payments are secure with our independent gateway services. None of your credit card or other detailed payment information is kept on our site

Sales Notifications

Stay up to date and get some great information or updates on sales… we promise not to spam you…a monthly update will suffice!!

Credit Cards accepted

Use our secure Eway secure payment services for credit card payments… easy as!

Hassle Free Returns

Not every purchase can be a home run, and we get it. That’s why our policy is simple: if you (or your pet) are not 100% totally, completely, and unconditionally satisfied for any reason whatsoever, let us know! Here at NaturesBowl, you’re in good paws. Please have a look at our return policy – simple as!!

Agents of Awesomeness

Our knowledgeable and friendly customer team (we can’t stop smiling!) is available to help every step of the way. That means a real person is here to help!!!

Simply the best

Our pets show us love at every turn and rely on us to take care of them. That’s why we only offer the best we can– because they deserve it. O Enjoy browsing our website and if you have any questions please do not hesitate to reach out !!

Want to stay tuned? Get our Newsletter!